Contact

Corrections, not account support.

This site does not operate a trading desk, a call centre, or your Kalshi login. Write only if a page here is wrong.

Email

For a factual error in a guide, calculator, news post, or country listing: hello@startkalshi.com. Include the URL and what changed. We do not offer phone, chat, or same-day SLA.

What to send to Kalshi instead

Frozen accounts, KYC documents, failed ACH, missing fills, and tax forms are Kalshi's problem. Use in-app support or kalshi.com. We cannot see your balance and we cannot unfreeze a Member Agreement violation.

What a useful email includes

The URL of the page, the sentence that is wrong, and the live source (Kalshi help, Member Agreement, or the ticket). Screenshots help. We do not need your account number, ID photos, or a password — those stay with Kalshi.

What we will not answer

  • Whether a specific contract is a good bet.
  • How to open an account from a restricted country.
  • Tax treatment of event-contract P&L in your jurisdiction.

We read hello@startkalshi.com for corrections. There is no phone line and no same-day promise. If the live app and a guide disagree, trust the app while we fix the page.

Background on the site: about. Permalinks: cite. Legal: privacy and terms.